Ordering your pool enclosure is simple and straightforward. Here are the key stages of the process we work through together with you:

1. You supply measurements and photographs (if possible) as indicated in our measuring template. Click here for details.
2. We prepare a scale plan of your pool and enclosure together with design and pricing options.
3. Together we finalise any additional detailing and agree delivery timings, and installation if required
4. We issue Pro Forma invoice for 50% deposit payment
5. We contact you to confirm delivery timing 3 days prior to delivery
6. Balance of payment due once delivery has been made.
   

Timing
Usually all the models are available within 2 to 3 weeks of order confirmation.

Once we have finalised your requirements, we will issue an order confirmation to check we have all the correct details for you. If this is all approved we will then issue a pro forma invoice for the deposit payment (50% of the total cost).

Payment terms
Payment terms are 50% deposit with order, and the balance is payable within 3 days of delivery. We can accept payment by credit or debit card over the telephone, by BACS transfer or by cheque. Please note we will have to wait for your cheque to clear before your order can be fully processed.

Deliveries
The enclosures are crated up and usually delivered on a large lorry. If you have potential problems with access to your property or pool, please make us aware of it at time of ordering in order that we can identify a possible solution.

Approximately 1 week before the delivery is due, we will notify you of the actual delivery date. If you have any problems with the timings then please do let us know as early as possible. We aim to provide delivery timings to within a few hours, and it is important that you have people available and ready for off loading on the delivery date. If you cannot accept the delivery at the agreed time, you will be liable for the cost of redelivery.

Quality guarantees to the highest standards
All these swimming pool enclosures have been subjected to the French Health & Safety testing standards, AFNOR, considered to be the most rigorous in Europe.

The enclosures come with a full 2 year Manufactuers Warranty agains all component failures.